Shipping Policy

1. Understanding Xandebay's Limitations as a Marketplace

  1. You are not buying directly from Xandebay, but from one of the many sellers on Xandebay
    b. Xandebay is an open marketplace and does not pre-screen sellers and therefore does not guarantee or endorse any items sold on Xandebay or any content posted by sellers. 
    c. Each seller on Xandebay has their own processing times, shipping methods, and store policies and they must be reviewed before purchasing.
  2. Items must be legal for you to buy in your location. You are responsible for reviewing, understanding and following the laws in your location that determine if you can legally buy each item. You agree to defend and indemnify us if you violate any laws.

2. Buyer Shipping Policy

Each seller has their own shipping policy which must be reviewed prior to purchase.

3. Seller Shipping Policy

Each seller is responsible for providing clear shipping and return policies and regularly adhering to them in order to remain active on the marketplace. 

4. Returns

Each seller has their own return policy which must be reviewed prior to purchase. You must use the contact button on the seller's shop page to initiate a return. If a seller has not responded within 14 (fourteen) business days, please contact our administrator and we will help you resolve your issues.